Privacy Policy

Sphoox makes this privacy policy available to you through the website www.sphoox.com in order to inform you, in detail, about how we treat your personal data and protect your privacy and the information you provide us. If changes are made to it in the future, we will inform you through the website or through other means so that you can know the new privacy conditions introduced.

In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you of the following:

Data Controller

Owner: Sphoox – NIF: 43506193Z

Registered office: Aragón, 463 1º 1ª

Telephone: 606382600 – Email: info@sphoox.com

Website: www.sphoox.com

/*Only if there is DPD

If you have any type of query, doubt or suggestion regarding how we use your personal data, you can contact the Data Protection Officer through the email address Email DPD*/

For what purpose do we process your personal data?

At Shoox we collect and process your personal information on a general basis to manage the relationship we have with you, the main purposes that we have identified being the following:

Management and contracting of the products and services offered by our company
Channel requests for information, suggestions and complaints that you may send us
Keep you informed about events, offers, products and services that may be of interest to you through different communication channels as long as you have given your consent.
Management of the employment relationship, in the case of our employees.
Management of the commercial relationship maintained with our suppliers

How do we collect your information?

We collect your personal information through different means, but you will always be informed at the time of collection through information clauses about the person responsible for the treatment, the purpose and legal basis of the same, the recipients of the data and the retention period of your data. information, as well as the way in which you can exercise your rights regarding data protection.

In general, the personal information we process is limited to identifying data (name and surname, date of birth, address, ID, telephone number and email), contracted services and payment and billing information.

In cases of personnel management and selection, we collect academic and professional data to be able to meet the obligations derived from maintaining the employment relationship or, where appropriate, to become part of our staff.

Shoox uses social media and this is another way to reach you. The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies explaining how they use and share your information, so Shoox recommends that you consult them before using them to confirm that you agree with the way your information is collected. , treated and shared.

Through our website we collect personal information related to your browsing through the use of cookies. To know clearly and precisely the cookies we use, what their purposes are and how you can configure or disable them, consult our Cookies Policy.

User Responsibility

By providing us with their data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to Shoox is true, accurate, complete and updated. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep said information conveniently updated so that it responds to his real situation, being responsible for any false and inaccurate data that he may provide, as well as for damages and damages, direct or indirect, that may arise.

How long do we keep your information?

At Shoox we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, comply with the legal obligations imposed on us and address possible responsibilities that may arise from compliance with the purpose for which the information was collected. data was collected.

If at any time we have collected your data to contact you as a potential user of our services or to respond to a request for information made on your part, said data will be kept for a maximum of <<period>> from its collection, until be deleted after said period if a relationship has not been formalized with